Terms and Conditions

The following terms and conditions create a legally binding agreement between you and Habitat Hotel All Suites ("we", "us" or “our” as the context may require).

You acknowledge that your use of Habitat Hotel website/app is on condition that you accept without variation the terms and conditions set out herein which we may vary at our absolute discretion from time to time with or without notice to you.

You acknowledge that your use of Habitat Hotel website/app constitutes your agreement to all the terms and conditions in force for the time being as set out herein. If you do not agree to any part of the following terms or conditions, you must not use this website/app nor the services provided therein.

1. Registration
  1. In order to use the website/app and the products and services provided herein, you must provide all the necessary equipment such as an internet-ready computer and modem; pay any fee associated with the provision of access to the internet; you may also have to provide certain current, complete and accurate information about yourself as prompted by our registration form; maintain and update such registration details so as to keep the same current, complete and accurate.
  2. We reserve the right to terminate your account and your use of this website/app without notice to you if it comes to our attention that any of the registration details you have provided is false identity, incomplete or inaccurate.
2. Your Obligations
You Shall:
  1. Keep your username/email and password secure and protected from unauthorized access or use;
  2. Be entirely responsible for any and all activities that occur under the use of your username/email and password whether or not actually or expressly authorized by you;
  3. Immediately email us at [email protected] if you become aware of, or suspect, that your username/email and password have been misused or compromised in any way, or any other breach of security that comes to your attention;
  4. Not use this website/app in any way which interferes with its availability to other users nor do anything that degrades the operational performance of the website/app;
  5. Not post or transmit onto the website/app or to any other users, any unlawful, harassing, abusive, threatening, libelous, defamatory, obscene , indecent, inflammatory, racially or ethnically objectionable, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law;
  6. Not interfere with other users' use and enjoyment of the website/app and the services therein or engage in surveys, contents and chain letters or post/transmit "junk mail”,” spam" or any unsolicited mass dissemination of email;
  7. Not upload or distribute any files that contain viruses, corrupted files or any other similar computer program that may adversely affect the operational performance of another computer;
  8. Not use any device, software or routine or attempt to interfere with the proper functioning of the website/app or any transaction offered;
  9. Not use the website/app for any illegal purpose; and
  10. Not use this website/app to make any speculative, false or fraudulent booking or any booking in anticipation of demand.
3. Representations & Warranties
You represent and warrant that:
  1. You are of sufficient legal age and capacity to use this website/app in accordance with all terms and conditions herein and to create binding legal obligations in relation to the access and use of this website/app and the services therein;
  2. You are legally and financially responsible for all uses of this website/app under your username and password whether or not actually or expressly authorized by you; and
  3. All information supplied by you is true, current complete and accurate.
4. Data Protection & Privacy

Please refer to our Privacy Policy for more information.

5. Proprietary Rights
  1. You acknowledge that the content of the website/app, including but not limited to data, text, software, music, sound, photographs, video, graphics or other material contained in any form including but not limited to advertisements or commercially produced information presented to you through the website/app, by us, or our advertisers or other content providers, is protected by copyright, trademarks, service marks, trade secrets, patents, database rights, moral rights, publicity rights, confidentiality or other proprietary rights and laws, belong to habitathotel.com.sa or such third party identified therein. The name of habitathotel.com.sa or the trademarks, service marks and logo used and displayed on this website/app may not be used in any way, including in advertising or publicity, without prior written permission of habitathotel.com.sa.
  2. You may make a copy of the content on this website/app for your personal, non-commercial use only, provided that you keep all copyright and other proprietary notices intact. You may not further copy, modify, edit, reproduce, create derivative works or materials, republish, upload, post, transmit, or distribute in any way the content available through the website/app, including code and software. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, databases or directory is prohibited.
  3. You are not to download or otherwise export or re-export any software or underlying information or material available through this website/app, except to the extent that such downloading occurs in the course of using this website/app in accordance with our written instructions or otherwise as expressly permitted in this Agreement.
  4. This clause shall survive any termination of this Agreement.
6. Disclaimer
  1. You acknowledge that your use of this website/app is at your sole risk and discretion. This website/app (including the products and services provided herein) are provided on an "as is" and "as available" basis and you assume total risk and responsibility for any loss or damage arising from or attributable to your use of this website/app (including the products and services provided herein) including but not limited to any damage to your computer, equipment or loss of your data.
  2. habitathotel.com.sa neither warrants nor makes any representations regarding the accuracy, quality, timeliness, merchantability, fitness for a particular purpose or completeness of this website/app or of any of the data, communications, transmissions, information or service contained in this website/app or that the use of this website/app will be uninterrupted or error free or that any information, data, content, software or other material accessible through this website/app will be free of bugs, viruses, worms, cancel bots, Trojan horses or other harmful components.
  3. We may modify or discontinue the website/app; any of the features or services of the website/app and the information contained therein, at any time, with or without notice to you, without any liability whatsoever to you or any third party.
7. Limitation of Liability

To the maximum extent permitted by any law, habitathotel.com.sa specifically excludes any and all liability for any direct, indirect, special, incidental or consequential damages arising out of or in any way connected with the access to and use of, availability of or inability to access to and use of this website/app, or the information, products and services obtained through this website/app, the submission of any personal information, including, but not limited to, bank and credit card details, the performance or non-performance by habitathotel.com.sa, or any unauthorized access or breach of security into this website/app through the internet or otherwise arising, whether based on contract, strict liability, tort (including negligence), product liability or otherwise even if habitathotel.com.sa or its agents or employees have been advised of the possibility of such damages.

8. Acknowledgement

The disclaimer and limited liability of habitathotel.com.sa as set out in this Agreement are fundamental elements of the basis of the bargain between you and habitathotel.com.sa, and you agree that habitathotel.com.sa would not otherwise be able to offer the products and services on its present basis without such limitations. This clause shall survive any termination of this Agreement.

9. Force Majeure

habitathotel.com.sa shall not be liable for damages of any kind arising out of any failure or delay by habitathotel.com.sa in performing any or all of our obligations contained herein or in respect of any product or service if the failure or delay is due to circumstances or cause beyond our reasonable control.

10. Cancellation of Service

habitathotel.com.sa may without any liability to you whatsoever, at any time and at its sole discretion and without cause or notice, terminate your account or restrict your access to this website/app or refuse to give effect to any booking or reservation requested by you without being required to give any reasons or advance notice to you.

11. Indemnity

You shall indemnify and keep habitathotel.com.sa indemnified against all claims, demands, actions, proceedings made or brought against habitathotel.com.sa arising from your use of this website/app and/or any breach of any term or condition by you.

12. Links to Third Parties

This website/app may contain hyperlinks to website operated by third parties other than habitathotel.com.sa. The inclusion of hyperlinks to such website/app does not imply habitathotel.com.sa’s endorsement of such website/app nor any association with their operators. habitathotel.com.sa is not responsible for the contents of other website/app.

13. Variations
  1. habitathotel.com.sa may at any time vary these terms and conditions of use (including without limitation habitathotel.com.sa’s conditions of purchase as set out below) with or without notice to you.
  2. You acknowledge that your continued use of the website/app and services provided herein after the variations of these terms and conditions of use shall constitute your acceptance of the same with immediate effect.
  3. Please check this website/app regularly for such variations.
14. Severability
Any provision of this Agreement which is invalid, prohibited or unenforceable in any jurisdiction shall:
  1. Be ineffective in that jurisdiction to the extent of the invalidity, prohibition or unenforceability;
  2. Not invalidate the remaining provisions of this Agreement; and
  3. Not affect the validity of that provision in any other jurisdiction.
15. Relationship Between the Parties

No joint venture, partnership, employment or agency relationship exists between you and habitathotel.com.sa as a result of this Agreement or your use of this website/app.

16. Additional Terms & Conditions

Additional terms and conditions will apply to your booking and purchase of our products and services. You agree to abide by habitathotel.com.sa's conditions of purchase and/or the terms and conditions of any supplier of the travel-related products or services.

17. Entire Agreement

Subject to clause 13, this Agreement (including habitathotel.com.sa’s conditions of purchase which are set out below) constitutes the entire agreement between the parties in respect of its subject matter and supersedes all prior understandings or agreements (whether oral or written) regarding the subject matter.

18. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Saudi Arabia and you submit to the non-exclusive jurisdiction of the courts of Saudi Arabia.

habitathotel.com.sa's Conditions of Purchase

Without prejudice to the generality of the habitathotel.com.sa User Terms & Conditions, the booking for and purchase of products and services through the website/app are subject to the following additional terms and conditions and other terms imposed by our affiliates from time to time. In respect of the purchase of Habitat Hotel products, please refer to the posted terms and conditions for purchase of such products for additional terms imposed for such services.

By effecting a booking for or purchase of any product or service through this website/app, you agree to be bound by habitathotel.com.sa’s Conditions of Purchase and the respective affiliate’s terms as the case may be.

  1. Membership

    You may only make bookings for or purchase of products and/or services through this website/app subject to your registration and our acceptance of you as a registered member of the website/app. Membership is not transferable but a registered member may make bookings on behalf of non-member(s).

  2. Changes

    The rates quoted in respect of the products and/or services available on this website/app and the corresponding rates thereof are subject to change without notice. Please check this website/app regularly for updates and promotional offers.

  3. Transaction

    You acknowledge that the availability of the products and/or services on this website/app does not constitute an offer by habitathotel.com.sa and/or its affiliates, acceptance of any request for the products and/or services made by you is purely at the discretion of habitathotel.com.sa and/or its affiliates.

  4. Payment
    1. Payment may be made by online or offline as prescribed on this website/app.
    2. You must make payment for the product or service you have requested in full using your selected payment method by the indicated due date (where applicable) which will be notified to you. The due date varies for each product or service.
    3. If you fail to make full payment by the relevant due date in respect of a booking of any product and/or service, your booking will be cancelled automatically.
  5. Currency
    1. You may make payment for your booking in any one of the currencies supported on the website/app. The applicable exchange rates of the supported currencies shall be determined at the sole discretion of habitathotel.com.sa from time to time.
    2. Your payment in any of the supported currencies shall be in accordance with the applicable exchange rates at the time of your payment.
    3. habitathotel.com.sa shall not be liable for any exchange rate losses incurred by you as a result of any credit card or other transactions effected over the website/app.
  6. Travel Requirements
    1. It is your sole responsibility to obtain a valid visa (where required) and comply with any applicable immigration laws for your entry and stay at your destination.
    2. Please ensure you have a valid passport for the duration of your trip. If you require any further information on passport or visa requirements please refer to our website/app or contact our customer services department for assistance.
  7. Force Majeure

    habitathotel.com.sa shall not be liable for damages of any kind arising out of any unforeseen circumstance or circumstance beyond our control.

Specific Terms - Products & Services
The following terms and conditions are applicable to products and services listed on the website/application:
  1. Request
    1. When you request for a product or service provided by the habitathotel.com.sa and/or its affiliates which is subject to confirmation, you irrevocably authorize habitathotel.com.sa to automatically charge your credit card upon habitathotel.com.sa’s and/or its affiliates' confirmation of the availability of the product or service at the quoted rate.
    2. habitathotel.com.sa will not automatically charge your credit card where there is a change in the rates quoted.
  2. Availability
    1. All requests for products and services on this website/app are subject to availability and acceptance, at the discretion of the supplier of such product and/or service (whether habitathotel.com.sa and/or its affiliates as the case may be).
    2. In the event a product or service booked by you is not available, habitathotel.com.sa shall use its reasonable endeavors to recommend to you an alternative product or service of similar pricing and quality.
    3. Where the product or service provided by the supplier is either not available or our suggested alternative (where applicable) is not acceptable to you but is fully paid, we shall make a refund in accordance with our refund policy.
    4. If you fail to accept our suggested alternative product or service or render full payment by the specified due date as set out in paragraph 4 above, we reserve our right to cancel our tentative booking of the same.
  3. Non-refundable Policy

    For selecting non-refundable room rates and non-refundable payment method, you will not receive any refund in case of cancellation of confirmed booking or no show.

  4. Refund Policy
    1. Refunds in such manner as habitathotel.com.sa may determine at its discretion may be made by habitathotel.com.sa to you in the following circumstances if:
    2. the product or service provided by the habitathotel.com.sa &/or its affiliates which has been fully paid for is not available and our suggested alternative is not acceptable to you; or
    3. you cancel your booking with habitathotel.com.sa &/or its affiliates within the time period permitted for refunds as stipulated in our confirmation to you.
    4. Cancellation - guaranteed room reservations not cancelled before 48 hours prior to check-in date would attract a retention charge equivalent to one night’s room tariff.
    5. No Show - In an event of no show, one night’s room tariff charge will be made and you will receive refund if you booked more than one night only. Total cost of the fee will be billed to your credit card.
  5. Children
    1. First & second child sharing parent's room are free of charge for children below 12 years old.
    2. Children are accommodated based on the same meal plan as their parents.
    3. Children aged 12 years old and above are considered as adults and to be charge SAR 100.00 per night.
    4. Baby cot is available and free of charge - maximum 1 baby cot per suite.
    5. No extra beds to be provided.
    6. Maximum number of children in any room is 2.